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Posting to wrong insurance carrier.

Posted: Tue Mar 06, 2018 1:39 pm
by SalJim71
I switched to a new clearinghouses & for some reason now when I post my payments revenue management is applying the secondary payments as a the primary payer.

Re: Posting to wrong insurance carrier.

Posted: Wed Mar 07, 2018 9:10 am
by Gavin Walker
Revenue Management matches the payer by Primary Receiver and Secondary Receiver Claims Payer id in the Insurance Carrier record. Make sure both of these values match what is used by your new clearinghouse on both your primary and secondary insurance carrier.

Re: Posting to wrong insurance carrier.

Posted: Sat Mar 10, 2018 5:59 pm
by SalJim71
Navicure sent me a list of all their payers & it included a payer code (payer id) & a payer entity. Where in Medisoft would I put the payer entity code?

Re: Posting to wrong insurance carrier.

Posted: Mon Mar 12, 2018 9:07 am
by Gavin Walker
In Medisoft go to Lists -> Insurance -> Carriers -> double-click the insurance carrier -> EDI/Eligibility tab and enter into the Claims Payer ID field on both the Primary Receiver and Secondary Receiver frames.

Re: Posting to wrong insurance carrier.

Posted: Mon Mar 12, 2018 9:28 am
by SalJim71
Thank you Gavin...

Re: Posting to wrong insurance carrier.

Posted: Mon Mar 12, 2018 9:37 am
by SalJim71
Do I put anything in the EDI Extra 1/Medigap field?

Re: Posting to wrong insurance carrier.

Posted: Mon Mar 12, 2018 9:38 am
by Gavin Walker
Enter the MediGap # there. You can get the list of MediGap ids from your Medicare intermediary.