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PostPosted: Fri Dec 29, 2017 12:26 pm 
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Joined: Wed Nov 04, 2015 12:11 pm
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Gavin
I have 3 practices running in medisoft, but when I change from one practice to another it takes about 30 seconds or longer for the other practice to be usable.
Any idea what is causing this. The practices all change fine on the server Itself. this just happens on the work stations.

Thank you
Roger


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PostPosted: Sat Dec 30, 2017 4:55 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
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Location: Springfield, MO
Hmm, what is the network speed on the clients and how much RAM do they have? What O/S do you have on the server and client? What version and service pack of Medisoft do you have (go to Help->About)?

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Gavin Walker
Walker Tek Solutions, LLC
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PostPosted: Sun Jan 07, 2018 1:32 am 
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So sorry Its taking long time to get back with you on this.
Network is 1Gig server is with 8gig ram Running windows 2012 clients is windows 7 pro medisoft is version 19 sp2

thank you


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PostPosted: Mon Jan 08, 2018 9:40 am 
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Location: Springfield, MO
And at least 4GB RAM on the workstations? What is the network speed at the workstations? Wireless? I don't think this 100% explains it, but opening and closing tables in Advantage Database is one of the slowest operations. You might consider creating a separate user ID for each database and open multiple copies of Medisoft - one for each database. Then use Windows task switcher to go from one practice to the next.


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