J code rejections

Technical problems with Medisoft.
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Dsnooky
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Joined: Tue Mar 25, 2014 12:23 pm

J code rejections

Post by Dsnooky » Fri Dec 01, 2017 12:38 pm

I am getting the following rejection for J code. I have added the detailed description in enter transactions for each J code and still the same rejection. I also found out that I needed to have "drugs" checked in rev mngmt. Not sure what else I am missing. Any suggestions is appreciated. :D

Acknowledgement Rejected for relational field in error. Detailed description of service.
Acknowledgement Rejected for relational field in error. Purchase Service Provider Missing or invalid information.
Purchase Service Provider name, address, phone and id number.

AND

Acknowledgement Forwarded-The claim encounter has been forwarded to another entity. Claim encounter has been forwarded to entity.
Acknowledgement Rejected for relational field in error. Missing or invalid information.
H45227 'Purchased Service Provider Name' was not expected because the Purchased Service Provider Identifier (PS1-01) is not present

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Gavin Walker
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Re: J code rejections

Post by Gavin Walker » Tue Dec 05, 2017 9:30 am

Did you fill out the National Drug Code, NDC Unit Price, and NDC Unit of Measure on the J code procedure in Medisoft? Did you click Details in Transaction Entry and fill out the Transaction Details?
Gavin Walker
Walker Tek Solutions, LLC
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Dsnooky
Posts: 29
Joined: Tue Mar 25, 2014 12:23 pm

Re: J code rejections

Post by Dsnooky » Thu Dec 14, 2017 3:00 pm

yes

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Gavin Walker
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Re: J code rejections

Post by Gavin Walker » Fri Dec 15, 2017 9:36 am

On the procedure code do you have the Purchased Service box checked and did you purchase the service from a third party, such as lab work?

Dsnooky
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Joined: Tue Mar 25, 2014 12:23 pm

Re: J code rejections

Post by Dsnooky » Tue Jan 02, 2018 5:40 pm

No I don't have Purchased Service box checked and no this was not lab work or anything purchased from a 3rd party. Still working on this.

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Gavin Walker
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Re: J code rejections

Post by Gavin Walker » Thu Jan 04, 2018 9:29 am

On the Procedure Code is there an amount in the Purchased Service Amount field? If so enter a 0 there.

Dsnooky
Posts: 29
Joined: Tue Mar 25, 2014 12:23 pm

Re: J code rejections

Post by Dsnooky » Mon Jan 08, 2018 1:40 pm

I am not sure how this resolved. I backed out the charges and rekeyed everything and now it is fine. I did not change anything with the J code/procedure set up. Glitch? I waited to be sure there was no rejection and I think that I am in the clear since it has been a full week.

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