Problem Posting 999s
Posted: Wed Oct 18, 2017 6:40 pm
I use the Common Report Folder as I place all of the clearinghouse and direct payer reports in the Download folder. At times when running 999s, RM cannot find the practice and I get the pop-up Connect, Create or Cancel. The problem is with the 999 I have no idea which practice it is for and so I have to cancel and then archive that report.
Is there a way to look at the raw 999 data to determine which practice that 999 is for? Maybe is the Interchange Control Number listed on the 999 and then I can track it back to the Sent folder?
If not, how can I determine which practice the report would be for in a case like this? And I assume using the Common Report Folder is the correct procedure when billing for multiple practices, right?
Thanks,
Steve
Is there a way to look at the raw 999 data to determine which practice that 999 is for? Maybe is the Interchange Control Number listed on the 999 and then I can track it back to the Sent folder?
If not, how can I determine which practice the report would be for in a case like this? And I assume using the Common Report Folder is the correct procedure when billing for multiple practices, right?
Thanks,
Steve