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Problem Posting 999s

Posted: Wed Oct 18, 2017 6:40 pm
by mbpros
I use the Common Report Folder as I place all of the clearinghouse and direct payer reports in the Download folder. At times when running 999s, RM cannot find the practice and I get the pop-up Connect, Create or Cancel. The problem is with the 999 I have no idea which practice it is for and so I have to cancel and then archive that report.

Is there a way to look at the raw 999 data to determine which practice that 999 is for? Maybe is the Interchange Control Number listed on the 999 and then I can track it back to the Sent folder?

If not, how can I determine which practice the report would be for in a case like this? And I assume using the Common Report Folder is the correct procedure when billing for multiple practices, right?

Thanks,
Steve

Re: Problem Posting 999s

Posted: Thu Oct 19, 2017 8:19 am
by Gavin Walker
You can try looking at the file with Notepad. It should be plain text although not in an easy-to-read format.