Problem Posting 999s

Technical problems with Medisoft.
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mbpros
Posts: 252
Joined: Fri Mar 11, 2011 6:59 pm

Problem Posting 999s

Post by mbpros » Wed Oct 18, 2017 6:40 pm

I use the Common Report Folder as I place all of the clearinghouse and direct payer reports in the Download folder. At times when running 999s, RM cannot find the practice and I get the pop-up Connect, Create or Cancel. The problem is with the 999 I have no idea which practice it is for and so I have to cancel and then archive that report.

Is there a way to look at the raw 999 data to determine which practice that 999 is for? Maybe is the Interchange Control Number listed on the 999 and then I can track it back to the Sent folder?

If not, how can I determine which practice the report would be for in a case like this? And I assume using the Common Report Folder is the correct procedure when billing for multiple practices, right?

Thanks,
Steve
Steven Zats
Medical Billing Professionals

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Gavin Walker
Posts: 4201
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Problem Posting 999s

Post by Gavin Walker » Thu Oct 19, 2017 8:19 am

You can try looking at the file with Notepad. It should be plain text although not in an easy-to-read format.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

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