Technical problems with Medisoft.
- Posts: 2
- Joined: Tue Sep 12, 2017 2:20 pm
I had zero balances on my guarantor quick balance report. I ran the repair payment reference and it fixed it. However, now I am finding credit balances in the remainder in transaction entry. However, the balance shows "zero". In "Payments, Adjustments, and Comments" it shows lavender on the "withhold payment" line as a positive amount. But the code for this line is a "payment" code. Above it shows the "withhold adjustment" as a negative adjustment. This should balance it to zero which is what it shows in the balance. But the remainder shows these 2 added together as a negative amount and it shows that amount as being unapplied as a positive amount. Also, these are old dates that go back to 2009 and 2010. Now my guarantor quick balance report is full of credits. Have you come across this problem before?