Technical problems with Medisoft.
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hrw911
- Posts: 194
- Joined: Thu Jul 14, 2011 4:19 pm
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by hrw911 » Thu Aug 24, 2017 2:49 pm
Medicaid of TXrequires that secondary claims be submitted on paper, and requires that the claim show the date that the primary carrier paid. I cannot seem to figure out how to get the date that the primary carrier paid to print on the claim form. What is the name of that field wthin then 1500 claim form? I am on Medisoft Advance version 19 sp 1.
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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by Gavin Walker » Fri Aug 25, 2017 8:04 am
Patient -> Date of Last Payment would probably be your best bet.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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hrw911
- Posts: 194
- Joined: Thu Jul 14, 2011 4:19 pm
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by hrw911 » Sat Aug 26, 2017 12:38 pm
I need the date that each claim was paid, so the date of last payment will not work.
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Aug 28, 2017 8:41 am
Do you have regs from this insurance carrier that you can pass along? We'll have to put in an enhancement request. Usually they just want you to attach the EOB from the primary insurance carrier which has all of this information.
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hrw911
- Posts: 194
- Joined: Thu Jul 14, 2011 4:19 pm
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by hrw911 » Mon Aug 28, 2017 10:12 am
I don't have an EOB. It's in their provider manual.