If you are doing a Remainder patient statement. All insurance must have a payment entered and marked complete (if it is a $0.00 payment). If it is a Standard patient statement, it should print right out.
If you are trying to print from Statement Management, you have to decide which statements type you are going to use ahead of time before you create your statement records. If you create Standard type statement records, then you can only print standard type statement from those records. The same is true for remainder records. If you have statement records of the wrong type, then you need to delete them all and recreate statement records with the correct type.
You might also run Recalc ALL balances from File Maintenance in case some of your patient balances got off and that can affect whether statements print or not.
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