Error Messages

Technical problems with Medisoft.
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caileyr
Posts: 6
Joined: Wed Mar 23, 2016 3:59 pm

Error Messages

Post by caileyr » Mon Jun 12, 2017 8:42 am

Our computer that is the Medisoft server ended up crashing. We had to do a force restart on the computer and eventually got the computer up and running again. We did a Medisoft backup, which ended up taking a extraordinarily long time to complete, 40 minutes compared to the normal 5-10 minutes. The backup finished and everything seemed to be back in order.

Now back from the weekend, we are getting errors messages:
-"tblTransactionSearch: Error 5016: Advantage could not find an index order with the specified name"
-"mtblPayment: Cannot perform this operation on a closed dataset"

We are unable to work on anything in the Patient Transaction Entry and the Enter Deposits and Apply Payments

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Error Messages

Post by Gavin Walker » Tue Jun 13, 2017 9:23 am

Go to File -> File Maintenance. Try re-indexing and packing all tables.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

BroderickN
Posts: 1
Joined: Wed Aug 16, 2017 4:40 am

Re: Error Messages

Post by BroderickN » Wed Aug 23, 2017 3:05 am

Gavine Walker wrote:
Tue Jun 13, 2017 9:23 am
Go to File -> File Maintenance. Re-indexing buzz bingo bonus codes and packing all tables.
Just wanted to say thank Gavin, that fixed the errors for me!
Last edited by BroderickN on Mon Aug 09, 2021 12:14 pm, edited 4 times in total.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Error Messages

Post by Gavin Walker » Wed Aug 23, 2017 8:37 am

:D You are welcome!

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