Free Medisoft Support & Other - Courtesy Support Resource

For prospective & existing Walker Tek Solutions' clients. (Remember me for upgrades ~ Gavin)
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 Post subject: Error Messages
PostPosted: Mon Jun 12, 2017 8:42 am 
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Joined: Wed Mar 23, 2016 3:59 pm
Posts: 6
Our computer that is the Medisoft server ended up crashing. We had to do a force restart on the computer and eventually got the computer up and running again. We did a Medisoft backup, which ended up taking a extraordinarily long time to complete, 40 minutes compared to the normal 5-10 minutes. The backup finished and everything seemed to be back in order.

Now back from the weekend, we are getting errors messages:
-"tblTransactionSearch: Error 5016: Advantage could not find an index order with the specified name"
-"mtblPayment: Cannot perform this operation on a closed dataset"

We are unable to work on anything in the Patient Transaction Entry and the Enter Deposits and Apply Payments


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 Post subject: Re: Error Messages
PostPosted: Tue Jun 13, 2017 9:23 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
Go to File -> File Maintenance. Try re-indexing and packing all tables.

_________________
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


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 Post subject: Re: Error Messages
PostPosted: Wed Aug 23, 2017 3:05 am 
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Joined: Wed Aug 16, 2017 4:40 am
Posts: 1
Gavin Walker wrote:
Tue Jun 13, 2017 9:23 am
Go to File -> File Maintenance. Try re-indexing and packing all tables.
Just wanted to say thank Gavin, that fixed the errors for me!


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 Post subject: Re: Error Messages
PostPosted: Wed Aug 23, 2017 8:37 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
:D You are welcome!


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