Error Messages

Technical problems with Medisoft.
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caileyr
Posts: 6
Joined: Wed Mar 23, 2016 3:59 pm

Error Messages

Post by caileyr » Mon Jun 12, 2017 8:42 am

Our computer that is the Medisoft server ended up crashing. We had to do a force restart on the computer and eventually got the computer up and running again. We did a Medisoft backup, which ended up taking a extraordinarily long time to complete, 40 minutes compared to the normal 5-10 minutes. The backup finished and everything seemed to be back in order.

Now back from the weekend, we are getting errors messages:
-"tblTransactionSearch: Error 5016: Advantage could not find an index order with the specified name"
-"mtblPayment: Cannot perform this operation on a closed dataset"

We are unable to work on anything in the Patient Transaction Entry and the Enter Deposits and Apply Payments

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Error Messages

Post by Gavin Walker » Tue Jun 13, 2017 9:23 am

Go to File -> File Maintenance. Try re-indexing and packing all tables.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

BroderickN
Posts: 1
Joined: Wed Aug 16, 2017 4:40 am

Re: Error Messages

Post by BroderickN » Wed Aug 23, 2017 3:05 am

Gavine Walker wrote:
Tue Jun 13, 2017 9:23 am
Go to File -> File Maintenance. Try a penimaster pro re-indexing and packing all tables.
Just wanted to say thank Gavin, that fixed the errors for me!
Last edited by BroderickN on Wed May 30, 2018 2:53 am, edited 2 times in total.

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Gavin Walker
Posts: 4203
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Error Messages

Post by Gavin Walker » Wed Aug 23, 2017 8:37 am

:D You are welcome!

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