LOCKED OUT

Technical problems with Medisoft.
Post Reply
REBECCA YANCOVITZ
Posts: 1
Joined: Fri Oct 02, 2009 3:32 pm

LOCKED OUT

Post by REBECCA YANCOVITZ » Mon Oct 05, 2009 11:23 am

Last Friday I did something stupid. I was in the security and made myself a 5 and now I can not get into my Medisoft. Is there anyone out there that can help me . I am desperate. Thank you Rebecca
Playing in Medisoft in the security area I made myself a 5 instead of a 1 and now I cannot get in. The other girl cannot remember her password and I am the only one that uses the Medisoft. The medisoft we use is an old version. It is version 8

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Post by Gavin Walker » Mon Oct 05, 2009 3:56 pm

Sorry Rebecca, as a reseller, we have the ability to recover your password. I don't know of a way that an end user can change their security level without an account with level 1 access. If you contact us directly, we can set you up with a support agreement and get you back into your Medisoft.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Post Reply