V20 Reports are not working

Technical problems with Medisoft.
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rsclark
Posts: 2
Joined: Mon Dec 19, 2016 12:26 pm

V20 Reports are not working

Post by rsclark » Mon Dec 19, 2016 12:34 pm

We are on V20 and we just upgraded our server. Medisoft is working however when we go to run reports we get the below error. "Exception EADSDatabaseError in module IReports.exe at 002F500D. tblPassword: One of the Database Name property or the AdsConnection property must have a value." Do you have any idea what this means?

Any help would greatly be appreciated.

Stacey

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: V20 Reports are not working

Post by Gavin Walker » Mon Dec 19, 2016 2:25 pm

Hi Stacey, I suspect there is something wrong with your reports folder in Medisoft. To fix this, rename ReportDefs under \Medidata to ReportDefsBackup and then restart Medisoft. A new ReportDefs folder will be generated and your issue should be resolved. If you have any custom reports, then they will need to be re-imported.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

rsclark
Posts: 2
Joined: Mon Dec 19, 2016 12:26 pm

Re: V20 Reports are not working

Post by rsclark » Mon Dec 19, 2016 2:47 pm

It worked! Great help and quick. When we upgrade I will definitely remember you. :D

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