MAPA stops working after Running Report

Technical problems with Medisoft.
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prosete
Posts: 204
Joined: Tue Feb 22, 2011 1:00 pm

MAPA stops working after Running Report

Post by prosete » Wed Oct 26, 2016 6:17 pm

After I run any "Report" and go back to click on any other another menu function, MAPA stops working and I have to close the program and re-start it, after waiting the required period to let MAPA know that no one else is using it (lIke me, since I use a single user MS version).

is this a new or re-appearing problem?

Using Medisoft v19 Advanced single user and Win 7 Professional

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Gavin Walker
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Location: Springfield, MO
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Re: MAPA stops working after Running Report

Post by Gavin Walker » Fri Oct 28, 2016 11:54 am

I am guessing you probably need Medisoft v19 sp1 AND the hot fix. Medisoft should say you have Build 19.1.3.38 after installing the hot fix.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

prosete
Posts: 204
Joined: Tue Feb 22, 2011 1:00 pm

Re: MAPA stops working after Running Report

Post by prosete » Sat Oct 29, 2016 7:25 am

Oops, sorry! Forgot to say I had those 2 in place already.

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: MAPA stops working after Running Report

Post by Gavin Walker » Sat Oct 29, 2016 10:24 am

It could be a bad printer driver or one that Medisoft simply doesn't like. Try making your Default Printer a PDF printer using a program like CutePDF to eliminate the print driver as the problem.

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