Claim level date is missing or invalid

sistagirl36 · Post by **sistagirl36** » Wed Sep 21, 2016 1:00 pm

I am trying to send a corrected claim to bcbst. When sending it I get the error back claim level date is missing or invalid. Date must be in the CCYYMMDD format. I am using version 19.

Post by **Gavin Walker** » Wed Sep 21, 2016 4:19 pm

There are a bunch of dates at the claim level, but if you have a date entered into the Injury/Illness/LMP Date field on the Case -> Condition tab, then make sure it is entered MMDDYYYY (no punctuation).

If that is not it, is there more to your rejection message?

sistagirl36 · Post by **sistagirl36** » Wed Sep 21, 2016 4:23 pm

There is nothing in the other tabs to remove or fix. Error says: CLAIM LEVEL DATE IS MISSING OR INVALID. DATE MUST BE IN THE CCYYMMDD FORMAT. - []

Post by **Gavin Walker** » Wed Sep 21, 2016 6:36 pm

In Medisoft, what did you have in the Injury/Illness/LMP Date field?

sistagirl36 · Post by **sistagirl36** » Thu Sep 22, 2016 10:33 am

nothing, its blank

Post by **Gavin Walker** » Thu Sep 22, 2016 12:29 pm

You'll need to call your clearinghouse or payer then. There are at least a dozen dates at the claim level. They should be able to tell you the segment name and field to help narrow it down.