Fields Appear Too Often in a Grid

Technical problems with Medisoft.
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mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Fields Appear Too Often in a Grid

Post by mbpros » Thu Sep 15, 2016 8:03 am

In Transaction Entry, I added Claim Number and Modifier 3 to the Grid...It has worked fine for years...but suddenly Modifier 3 now has a number of different columns in the grid and Claim Number appears twice. I tried removing the extra fields from the grid, and getting out of Medisoft and back in...but it doesn't help. I suspect something is corrupted in my registry but don't know how to fix it.

I did think about uninstalling and reinstalling Medisoft (so as to clear the registry), but had trouble upgrading RM to the latest version (error when trying to download the file) so I just did System Restore to restore back to my current version with the extra fields.

Any ideas?

Steve
Steven Zats
Medical Billing Professionals

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Gavin Walker
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Re: Fields Appear Too Often in a Grid

Post by Gavin Walker » Thu Sep 15, 2016 3:50 pm

In Medisoft go to Window -> Clear Custom Grid Settings. And then Exit Medisoft and see if that fixes it. Sometimes a reboot is necessary.
Gavin Walker
Walker Tek Solutions, LLC
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fax: 417-763-6386

mbpros
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Re: Fields Appear Too Often in a Grid

Post by mbpros » Thu Sep 15, 2016 4:02 pm

Thanks, Gavin, but that didn't work (and yes I rebooted after doing Clear Custom Grid Settings). Any other ideas?

Steve
Steven Zats
Medical Billing Professionals

Andrew
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Re: Fields Appear Too Often in a Grid

Post by Andrew » Fri Sep 16, 2016 4:59 pm

The black dot on the top left of the grid. Can you just remove one of them from the list there?
Andrew Analla
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Springfield, MO 65804
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mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Re: Fields Appear Too Often in a Grid

Post by mbpros » Fri Sep 16, 2016 5:11 pm

I did and it did not work. I just uninstalled and reinstalled Medisoft and it is fine now.

Steve
Steven Zats
Medical Billing Professionals

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