IPAD APP Medisoft 20

Technical problems with Medisoft.
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sherin722
Posts: 3
Joined: Tue Sep 06, 2016 9:48 am

IPAD APP Medisoft 20

Post by sherin722 » Tue Sep 06, 2016 10:01 am

Hi there,
My problem is that I have a new ipad with the new software which I'd like to use in my office for billing. Every time I try to open the same medisoft 20 app it takes me directly to the API Key and Code screen and it wont let me in any further. I'm stuck using my older ipad for billing which I think is going to stop working soon. I'm nervous that if I update the software then my medisoft work work anymore.
Does anyone have any idea what i can do? Is it my ipad? Is it the new software?
Any help is appreciated.
Thank you,
Sherin

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: IPAD APP Medisoft 20

Post by Gavin Walker » Tue Sep 06, 2016 11:47 am

In Medisoft go to Help -> Mobile to get your API Key and Code. Make sure you are running the Orange Medisoft v20 app and not the old grey Medisoft app.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

sherin722
Posts: 3
Joined: Tue Sep 06, 2016 9:48 am

Re: IPAD APP Medisoft 20

Post by sherin722 » Tue Sep 06, 2016 2:58 pm

I'm in the new medisoft app and I typed in my api key and code but it won't let me in.
I have to get in to change my port but it won't let me get past the key and code.
Any other suggestions ?
Thanks
Sherin

sherin722
Posts: 3
Joined: Tue Sep 06, 2016 9:48 am

Re: IPAD APP Medisoft 20

Post by sherin722 » Tue Sep 06, 2016 2:58 pm

I'm in the new medisoft app and I typed in my api key and code but it won't let me in.
I have to get in to change my port but it won't let me get past the key and code.
Any other suggestions ?
Thanks
Sherin

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