Power Tools (Not Responding)

Technical problems with Medisoft.
Post Reply
User avatar
SalJim71
Posts: 52
Joined: Tue Apr 21, 2015 10:21 am
Contact:

Power Tools (Not Responding)

Post by SalJim71 » Tue Aug 02, 2016 11:08 am

I'm trying to change the Code for some insurance companies & I Power Tools keeps getting hung up (it's just under Change Insurance, the others work fine). I've tried Repair Practice & have
re-indexed the data MANY times. Any suggestions?

User avatar
Gavin Walker
Posts: 4193
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Power Tools (Not Responding)

Post by Gavin Walker » Tue Aug 02, 2016 1:30 pm

Is anyone else in Medisoft or Office Hours? Try exiting both of those programs on all machines before running MediUtils.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

User avatar
SalJim71
Posts: 52
Joined: Tue Apr 21, 2015 10:21 am
Contact:

Re: Power Tools (Not Responding)

Post by SalJim71 » Tue Aug 02, 2016 1:51 pm

This is a single user Medisoft, I did sign out of Medisoft before running Power Tools.

User avatar
Gavin Walker
Posts: 4193
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Power Tools (Not Responding)

Post by Gavin Walker » Tue Aug 02, 2016 2:14 pm

You will probably need to work directly with your Medisoft VAR on this one. We can work with you if you purchase at least a month of Medisoft support.

User avatar
SalJim71
Posts: 52
Joined: Tue Apr 21, 2015 10:21 am
Contact:

Re: Power Tools (Not Responding)

Post by SalJim71 » Tue Aug 02, 2016 2:53 pm

I think that's what I'll have to do, I'll call your office.

Post Reply