paper claims

Technical problems with Medisoft.
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ehc2010
Posts: 38
Joined: Tue Aug 26, 2014 8:26 am

paper claims

Post by ehc2010 » Thu Jul 28, 2016 10:47 am

Hey,

This is Jason and we use Medisoft V 19. We have had issues recently when we tried to print paper claims to secondary Insurances. I am listing the message here "access violation at address00C80FDB in module 'MAPA.EXE'. Read of address 00000008"

Please suggest a solution for this.


Thank you,

Jason M

Andrew
Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO
Contact:

Re: paper claims

Post by Andrew » Thu Jul 28, 2016 4:57 pm

Is this happening on every machine or just one? Is it certain claim(s)? Many times seeing the access violation it is usually bad data input some where. Have you tried a different claim form?
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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