error message when signing in

demo · Post by **demo** » Wed Jul 20, 2016 3:31 pm

The two issues are:
- logging into the system we get the error 7003: Maximum number of users exceeded. axServerConnect
- logging into the system we get a message that states: Cannot connect to the Medisoft data directory on the server. Enter the Medisoft data directory on the server.

this problem started in the last two weeks, only two users can log on at a time now. if a third user logs on these are the messages that occur. we've never had a problem like this from the beginning.

Our practice name is Cham's Womens' Health
The program we are using is After Hours

Andrew · Post by **Andrew** » Wed Jul 20, 2016 3:34 pm

What version of Medisoft are you using?

Post by **Gavin Walker** » Thu Jul 21, 2016 12:17 pm

I would start by logging out of Office Hours and/or Medisoft from each computer and then Restart each of them. Do the data host machine last.