RM error after RM update

MORT · Post by **MORT** » Thu Jul 07, 2016 10:58 am

Hello Gavin, Im having trouble with RM, yesterday after it performed an update Ive been having trouble with it opening up again, I get an unhandled exception error with the details below. I did a reinstall of medisoft V19 and RM but still not working. I have a network pro running on windows 10 pro, its been running fine up until yesterday when RM performed an update. Any help would be greatly apreciated. Thanks in advance.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: c:\Medisoft\BIN\RCM\RevenueManager.exe
at System.Diagnostics.FileVersionInfo.GetVersionInfo(String fileName)
at RevenueManager.NewSplash.UpdateInfo()
at RevenueManager.NewSplash.set_SetInfo(String value)
at RevenueManager.MainForm.MainForm_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8689 (QFE.050727-8600)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
RevenueManager
Assembly Version: 3.1914.16166.429
Win32 Version: 3.1914.16166.429
CodeBase: file:///D:/Medisoft%20V19/BIN/RCM/RevenueManager.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.8670 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8690 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8670 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8681 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8670 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
DevExpress.Utils.v8.1
Assembly Version: 8.1.2.0
Win32 Version: 8.1.2.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/DevExpress.Utils.v8.1.DLL
----------------------------------------
CLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/CLibrary.DLL
----------------------------------------
DevExpress.Data.v8.1
Assembly Version: 8.1.2.0
Win32 Version: 8.1.2.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/DevExpress.Data.v8.1.DLL
----------------------------------------
DevExpress.XtraBars.v8.1
Assembly Version: 8.1.2.0
Win32 Version: 8.1.2.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/DevExpress.XtraBars.v8.1.DLL
----------------------------------------
DevExpress.XtraEditors.v8.1
Assembly Version: 8.1.2.0
Win32 Version: 8.1.2.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/DevExpress.XtraEditors.v8.1.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8679 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
CMLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/CMLibrary.DLL
----------------------------------------
PMS
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/PMS.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8670 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
ErrHandler
Assembly Version: 4.1.3574.17895
Win32 Version: 4.1.3574.17895
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/ErrHandler.DLL
----------------------------------------
Xceed.Zip
Assembly Version: 3.7.8312.9580
Win32 Version: 3.7.8312.9580
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Xceed.Zip.DLL
----------------------------------------
Xceed.Ftp
Assembly Version: 3.7.8312.9580
Win32 Version: 3.7.8312.9580
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Xceed.Ftp.DLL
----------------------------------------
Xceed.Tar
Assembly Version: 3.7.8312.9580
Win32 Version: 3.7.8312.9580
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Xceed.Tar.DLL
----------------------------------------
Xceed.GZip
Assembly Version: 3.7.8312.9580
Win32 Version: 3.7.8312.9580
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Xceed.GZip.DLL
----------------------------------------
RCMLicense
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/RCMLicense.DLL
----------------------------------------
Advantage.Data.Provider
Assembly Version: 11.10.2.1
Win32 Version: 11.10.2.1
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Advantage.Data.Provider.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8677 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8670 (QFE.050727-8600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
LY11Data
Assembly Version: 4.1.0.0
Win32 Version: 4.1.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/LY11Data.DLL
----------------------------------------
PMSData
Assembly Version: 4.1.0.0
Win32 Version: 4.1.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/PMSData.DLL
----------------------------------------
MS17Data
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/MS17Data.DLL
----------------------------------------
LY14
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/LY14.DLL
----------------------------------------
LY11
Assembly Version: 4.1.0.0
Win32 Version: 4.1.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/LY11.DLL
----------------------------------------
Csla
Assembly Version: 2.1.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/Csla.DLL
----------------------------------------
MS19
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/MS19.DLL
----------------------------------------
MS17
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/MEDISOFT%20V19/BIN/RCM/MS17.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Post by **Gavin Walker** » Thu Jul 07, 2016 5:33 pm

I am pretty sure it is your anti-virus. Here is another recent discussion about this topic. http://medtechsys.net/forum/viewtopic.php?f=9&t=3783

MORT · Post by **MORT** » Thu Jul 07, 2016 10:44 pm

Gavin you are absolutely correct, I shut off my antivirus, Windows Defender, and uninstalled both medisoft and RM from the local computer, I decided to install in a different drive with different directory, and WALAH!! Worked like a charm again, created also exceptions for the new Medisoft directory.

I wonder what about the update is causing it to be taken out by the antivirus, it was working fine until the update.

Post by **Gavin Walker** » Fri Jul 08, 2016 11:47 am

I don't know, but RM does try to auto-update itself and install programs like Report.exe and Patch.exe. I am sure this is a common attack vector for many viruses and malware.