Help! BK to change to ABK

Technical problems with Medisoft.
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vickintx
Posts: 3
Joined: Thu Oct 01, 2015 5:01 pm

Help! BK to change to ABK

Post by vickintx » Sat Jun 18, 2016 2:22 pm

I had to restart my whole medisoft version 19. now my claims are sending incorrectly to my clearing house.
when I called my clearing house they said my claims are being sent with "BK" which is ICD-9 and it needs to be send "ABK" ICD-10.
I've done everything I could do. I updated my ICD10.
converted everything.
does anyone know where is BK and ABK are?
please help

Andrew
Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO
Contact:

Re: Help! BK to change to ABK

Post by Andrew » Mon Jun 20, 2016 8:38 am

Are you sending with revenue management.
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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Gavin Walker
Posts: 4169
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Help! BK to change to ABK

Post by Gavin Walker » Mon Jun 20, 2016 1:44 pm

This can happen if you are still using a pre Medisoft v19 iGuide in Revenue Management or if your insurance carrier is still setup for ICD-9 codes.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

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