Medisoft Revenue Manager

Technical problems with Medisoft.
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rwright49
Posts: 1
Joined: Fri Jun 10, 2016 9:36 am

Medisoft Revenue Manager

Post by rwright49 » Fri Jun 10, 2016 9:47 am

When I go to open revenue manager it keeps bringing up the practice list then when I choose the practice it has me put in my username and password, this is the one for Medisoft. but it reports that it is invalid, I think the practice has become unlinked with Medisoft but cannot get it to link back up. Please Help. I have a ton of claims to send out

Thank you
Roger :(

Andrew
Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO
Contact:

Re: Medisoft Revenue Manager

Post by Andrew » Mon Jun 13, 2016 10:08 am

Either the practice name was changed or the path was changed. You would have to contact a VAR to resolve that. We offer support in our shop
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Medisoft Revenue Manager

Post by Gavin Walker » Mon Jun 13, 2016 12:58 pm

If your password expired in Medisoft, change it back to what it was. For some reason the expiring password feature doesn't always update the Revenue Management database.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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