Conversion Failed, Can't Access Other Practices
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- Posts: 2
- Joined: Fri Jun 03, 2016 10:41 am
Conversion Failed, Can't Access Other Practices
I work for a billing company, so we handle multiple practices in one Medisoft. Since almost all AR is reconciled, I wanted to stop using the old computer and figured I would just make a backup and restore the old data into practices in my v20 for ease of access. I went to do that today and the conversion failed for reasons I now see here on the forum. That's fine, I can continue running the old computer for whenever I need to access the old files until I have time to do the v19 conversion, then v 20. The problem, though, is that now I can't get back into any other practices. Each time I try to open v20, it attempts to convert the data again, fails, gives me the error and then Medisoft closes. How do I open Medisoft in one of my new practices so that I can access them again?
Thanks so much!
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Conversion Failed, Can't Access Other Practices
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 2
- Joined: Fri Jun 03, 2016 10:41 am
Re: Conversion Failed, Can't Access Other Practices
When I navigate to the Medidata folder, the practices are listed but they are only folders, with a udata folder inside and no Medisoft database options. Could they be somewhere else?
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: