Window 10 self-installed can launch Office hours, Reports but not medisoft

Technical problems with Medisoft.
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DrTom
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Joined: Sat Mar 29, 2014 3:33 pm

Window 10 self-installed can launch Office hours, Reports but not medisoft

Post by DrTom » Mon May 16, 2016 7:00 pm

Today my computer self installed windows 10. After this install I can launch Office Hours and Medisoft Reports (V20.02.68) but cannot launch Medisoft Network Professional. MAPA.EXE shows the practice in the "Open Practice" window but when I click on the OK button I get a window saying "MAPA.EXE has stopped working" and a "Close program" button. I have tried restarting Windows 10 and get the same thing. The computer is a Lenovo model Lenovo Win 7 PC with an Intel core i3-2350M CPU, 4GB RAM and a 64-bit operating system.

I am perplexed why Office Hours and Reports work, but Medisoft doe not. I appreciate any suggestions or insights you might have.

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Gavin Walker
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Re: Window 10 self-installed can launch Office hours, Reports but not medisoft

Post by Gavin Walker » Mon May 16, 2016 8:42 pm

Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

DrTom
Posts: 8
Joined: Sat Mar 29, 2014 3:33 pm

Re: Window 10 self-installed can launch Office hours, Reports but not medisoft

Post by DrTom » Mon May 16, 2016 11:36 pm

You are totally correct. The hotfix fixed the problem. Thank you very much.

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