- Posts: 1
- Joined: Tue Apr 12, 2016 11:50 am
I installed Medisoft v20 (along with Hotfix) on the new Windows 10 Pro environment, and it appears to have installed fine.
Using the 'backup' from the Win 7 environment, I then 'restored' my data into the new system.
However, the problem I am experiencing is that it appears as if records are missing (or somehow lost in the conversion) when I call up the practice in the new environment (Win 10). But yet, when I go to my previous Win 7 environment, it shows all the records.
I tried it a few times ... doing a backup of the old, and restoring to the new .. and still same data integrity issue.
So, I then tried another approach ... and tried copying the entire c:/Medidata folder from the Windows 7 environment, and substituted it in the new Medisoft environment (under Win 10)
And the same data issue occurs.
I am baffled as to what is the issue. Is there an additional conversion I need to do to reveal the data in the new system?
Any help will be much appreciated.
- Gavin Walker
- Posts: 4139
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
Walker Tek Solutions, LLC