Problem Installing Medisoft on Laptop Computer

Technical problems with Medisoft.
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mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Problem Installing Medisoft on Laptop Computer

Post by mbpros » Wed Mar 30, 2016 1:40 pm

I have a new Windows 10 (Home, not Pro) laptop and am having a problem with Medisoft...I installed Version 20 from your downloads page...and installed the Hot Fix..When I click on the Medisoft icon, I get the popup where I have to indicate where my Medisoft data is located, I enter the proper path (\\dc02\medidata), I get my practice list, I click on a practice, and then nothing (no login screen, nothing at all). So I have to terminate Medisoft...and when I try to get back in, after I click the Medisoft icon I just get a Windows error that indicates the error prevented the program from running (no error code, though).

Any ideas??

Steve
Steven Zats
Medical Billing Professionals

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Problem Installing Medisoft on Laptop Computer

Post by Gavin Walker » Wed Mar 30, 2016 3:33 pm

Something else must be preventing Medisoft from starting. You'll probably need to work directly with your Medisoft support on this one.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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