Medisoft Statments and Squished Font

Technical problems with Medisoft.
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rachelr
Posts: 7
Joined: Thu Aug 13, 2015 1:39 pm

Medisoft Statments and Squished Font

Post by rachelr » Mon Mar 28, 2016 11:08 am

Hello,
We are having an issue when one of our users prints statements from Medisoft. The font prints out bold and appears to be more squished together. The user prints normal when anything else is printed from her computer or Medisoft, it seems to be just the statements that are printing out differently. Medisoft and the printer drivers have both been un-installed and re installed and nothing changes. Can anyone please let me know if there is anything we can do to correct this or why this is happening. Thank you!

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Medisoft Statments and Squished Font

Post by Gavin Walker » Mon Mar 28, 2016 11:51 am

Are you running Medisoft under Remote Desktop or XP Mode? Try setting your screen resolution to 1024x768.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Andrew
Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO
Contact:

Re: Medisoft Statments and Squished Font

Post by Andrew » Mon Mar 28, 2016 11:57 am

Is this a custom statement? Also check the text size setting in Windows. It needs to be set to default.
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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