Password Change and Revenue Management connection?
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- Posts: 32
- Joined: Tue Mar 25, 2014 12:23 pm
Password Change and Revenue Management connection?
It is time to change all passwords for Medisoft log in. I did that but now revenue management will not open for anyone being logged in with their new passwords. I re-added an old one I used before this change and this is the only one that will let us into Revenue management. What do I need to do in revenue management for new log in's/passwords for Medisoft? Thank you for your assistance.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Password Change and Revenue Management connection?
The work around is to manually change the password in Medisoft by using the following steps;
1. Click on File then Security Setup
2. Select the user that is affected and select edit
3. Enter the new password and confirm, then save and close
4. Log back into Medisoft using the new password
5. Log into Revenue Management
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 32
- Joined: Tue Mar 25, 2014 12:23 pm
Re: Password Change and Revenue Management connection?
I re-did the passwords following your directions and all is good.
Thank you for your assistance.
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- Joined: Mon Sep 19, 2016 11:53 am
Re: Password Change and Security Setup?
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Password Change and Revenue Management connection?
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- Posts: 27
- Joined: Tue May 31, 2016 9:47 am
Re: Password Change and Revenue Management connection?
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Password Change and Revenue Management connection?
To correct this issue go to File -> Security and change your Medisoft password again in there.
If that doesn't correct it, then your Revenue Management practice isn't tied correctly to your Medisoft practice database. So what you can do is delete the practice out of the list in Revenue Management and re-add it. To add the delete practice option to Revenue Management, right-click on the menu toolbar and in there you will find an option to drag the trashcan icon to the toolbar.
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- Posts: 27
- Joined: Tue May 31, 2016 9:47 am
Re: Password Change and Revenue Management connection?
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Password Change and Revenue Management connection?
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- Joined: Fri Dec 08, 2023 4:58 am