remainder statements showing zero balances

Technical problems with Medisoft.
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ALI
First Paid On ICD-10
Posts: 61
Joined: Wed Mar 09, 2011 2:56 pm
Location: Lucerne, ca

remainder statements showing zero balances

Post by ALI » Wed Nov 18, 2015 12:36 pm

where do i reset my system so that zero balances do not show up on my remainder statements?
i know that the zero balances show up on one cycle but all my remainder statements are now showing all dates of services ( each statements is pages and pages ) with zero balances in addition to the remainder balances

just killed my toner cartridge!

Thanks in advance, Ali

ALI
First Paid On ICD-10
Posts: 61
Joined: Wed Mar 09, 2011 2:56 pm
Location: Lucerne, ca

Re: remainder statements showing zero balances

Post by ALI » Wed Nov 18, 2015 1:13 pm

i figured it out but i'll leave this up in case it helps others

accidently unchecked the Excludes Billed/Paid charges box
before i printed the statements

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