Access Violation After Changing Practices (Medisoft v14)
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Access Violation After Changing Practices (Medisoft v14)
Anyway so it seems to happen after the second practice gets opened. I have not yet found out if it has been happening before or after entering their username's / passwords for the practice.
EDIT: I just found out for sure that the errors come up after the login information is entered in and they click ok.
EDIT2: One last thing to note, the message will be like: \"Access Violation at address 00000008. Read of address 00000008\" or similar, the point is its not a MAPA.EXE access violation. Kind of interesting...
- Gavin Walker
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I was looking through more error reports related to this from our office today and the error is normally \"Access violation at address 00000000. Read address of 00000000\" (Which has happened 4 times across 4 different practices).
However I noticed tonight that \"Access violation at address 00466404 in module 'MAPA.EXE'. Read address of 00000094\" has occurred 3 times across 3 different practices.
Those are the exact errors that seem to happen the most frequently after changing practices.
EX: I am in \"Practice A\" I switch to \"Practice B\", \"Practice B\" asks me for my username & password, I give them, I click ok, and the error occurs shortly after that.
This is not running under Terminal Server, they are actually XP machines... And the errors are happening across different machines. So the errors are not happening on a single box.
- Gavin Walker
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Anyway, What do you think about temporarily removing the logins from some of the practices having this issue instead of using the Global Logins?
- Gavin Walker
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Depending on your security requirements, removing your Medisoft logins might work around the issue you are having with access violations. You might also check that your users aren't working too fast. It takes Medisoft a few seconds to switch to the new practice and be ready for use again.
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- Gavin Walker
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Maybe your best bet will be to startup multiple Medisoft sessions into the practices you want to work in and then switch between the windows.
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Access violation
- Jilda12
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Access Violation After Changing Practices (Medisoft v14)
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Re: Access Violation After Changing Practices (Medisoft v14)
No, I am afraid not.... We are still having this issue. I am guessing you are too?Jilda12 wrote:Has a solution been devised?