Mobile App Opens and Immediately Closes

Technical problems with Medisoft.
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mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Mobile App Opens and Immediately Closes

Post by mbpros » Fri Oct 23, 2015 11:57 am

I have had the Mobile app for awhile...but suddenly when I click on the Mobile icon, it opens and within 2-3 seconds closes....I rebooted the iPad and same thing. I deleted the app and reinstalled it, but same thing. Any ideas?
Steven Zats
Medical Billing Professionals

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Gavin Walker
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Location: Springfield, MO
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Re: Mobile App Opens and Immediately Closes

Post by Gavin Walker » Fri Oct 23, 2015 6:19 pm

Did you upgrade the iOS recently? What version of iOS do you have? Are you using the Medisoft v20 app?
Gavin Walker
Walker Tek Solutions, LLC
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fax: 417-763-6386

mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Re: Mobile App Opens and Immediately Closes

Post by mbpros » Sat Oct 24, 2015 2:52 am

Tried on both the Medisoft Mobile and the Medisoft V20 app...and using IOS9.1....and apparently neither app work with IOS9.1.
Steven Zats
Medical Billing Professionals

mbpros
Posts: 312
Joined: Fri Mar 11, 2011 6:59 pm

Re: Mobile App Opens and Immediately Closes

Post by mbpros » Thu Oct 29, 2015 5:06 am

Any idea when Medisoft is going to update the Medisoft 20 app or the Medisoft Mobile app? Since neither work on iPads with the updated IOS, the apps are essentially useless. Please check and see when they plan to release updates for either app.
Steven Zats
Medical Billing Professionals

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