medisoft v 19 installation

Technical problems with Medisoft.
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ehc2010
Posts: 38
Joined: Tue Aug 26, 2014 8:26 am

medisoft v 19 installation

Post by ehc2010 » Wed Oct 07, 2015 10:41 am

Hey Gavin,

We have Medisoft Version 19 on all our machines which is a 15 user pack. This morning one of my colleagues ran old version of Medisoft V17 on her system as there was an error on Medisoft. She later uninstalled Medisoft application from her computer. I tried to install V19 from installables on her machine and it goes to a page where it says install Medisoft and just sits there and does nothing. Please help.


Thank you,

Jason M

Andrew
Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO
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Re: medisoft v 19 installation

Post by Andrew » Thu Oct 08, 2015 1:40 pm

Go to add remove programs and remove revenue management and then remove any medisofts you have. After that go the Medisoft install directory, if it is OS later than Win7 C:\Medisoft. Rename or Remove the Medisoft folder. This is just part of the program. Then try the install again.
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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