Claim Preview Rpt not showing any ICD-10 dx

[prosete]

Using MS v19 SP1.
I had already completed the required ICD-10 mapping and have the effective date set as of today, Oct 1, 2015. First batch of claims sent out, however, did not list the selected ICD-10 codes in the <Diagnostic_Codes:> field of the Claims Preview Report print out. It was blank. No dx codes appeared. Last time claims were sent under ICD-9 (yesterday) had the correct ICD-9 dx codes listed. Both RM files updated and installed to latest versions available.

Is there a step I may have missed somewhere in the ICD-9 to 10 transition?

[prosete]

Actually, if I can verify that the transmit file that went out included the ICD-10 codes correctly, I'll be happy.

How do I identify the outgoinhg EDI file for this claim and where is it located? Then if I see the codes were included in the file that was transmitted, all will be fine and I can ignore their being missing from the Claims Preview Report

[prosete]

Well, in the current tradition of answering my own questions, I did finally get thru to McKesson EDI support and learned the missing ICD-10 codes from the Claims Preview Rpt file is a "known issue" and will be solved with a future RM update patch.

Just in case this helps anyone else...

[Andrew]

What you can do is before you hit the second send in RM. Claim preview. Open the tech view. Select raw text. Pull it to a word document and search for the first 3 of the ICD10 Dx code. Earlier today I noticed that the claim report you are talking about showed blank. ICD9 will show ICD10 appears to be blank.

[prosete]

HI*ABK:G35*ABF:F04

Yep, there they are! Thanks!
I believe I can also do this through Collaboration Compass' Support and Audit Tools tab.

[Gavin Walker]

Yeap, a known issue. We told McKesson about this a year ago when we first discovered it. Still not fixed.

[prosete]

Thanks!
So long as the outgoing EDI claims file contains the dx codes (and now I know it does) then all's well and I can wait another year before the fix is in.

[ALI]

Just sent my first Icd 10 batch and noticed the same, diag not showing up on claim preview report but as long as the claim file contains the dx code i won't worry, it seems to be a non issue from what i see above. Ali

[Gavin Walker]

I learned that this was fixed by McKesson. Run Start -> All Apps -> Revenue Management -> Check for Updates. You need Revenue Management build 3.1914.15293.382 or higher to have the fix.

[prosete]

Thanks! Downloaded and verified.

All's good now!