Upgraded from 9 to 15. Everything works except some reports
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm
Upgraded from 9 to 15. Everything works except some reports
tblExlusiveNew: Error 5024: Advantage does not have a connection open with the specified handle. Connection not to the same server.
Same problem exists in tutorial and main practice.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm
Data was not moved.
Minor errors were listed in the conversion log for the tutorial company and the same errors were in the main practice conversion log. Everything looks good in the data.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
If the location of data is wrong, you need to exit out and restart Medisoft by holding F7 and select the proper Medisoft Root folder. Then re-run the Medisoft Report Data converter again.
If the location is correct, click the convert data button.
Also, I assume you installed Medisoft Network Pro. If you installed another edition of Medisoft or the demo version of Medisoft, that might also explain your error.
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm
I will try to convert the reportdefs
I tried an alternate path of installing on a brand new XP box and there the new tutorial data works fine including the reports. The only thing is that it did ask me to create the reports user before launching the practice analysis report that I am testing with. I thought that user was needed only for the new reporting functionality.
Then I copied the old data over and created a new practice and pointed it to that folder. Now it is crunching through the conversion. Do I lose any old reports in this new process? What is needed to bring over the custom claims formats etc.?
Appreciate your comments. Thanks.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm
Can't use backup/restore because the format changed from v9
Does the UREPORTS get converted during the file conversion as opposed to the report conversion?
I have made some progress after I name the new machine the same as the old server, and made the sharename the same also. Now I can convert the old tutorial company and everything works in the company. I am going after the 500MB practice now.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Can't use backup/restore because the format changed from
It sounds like you did migrate your Medidata folder over to a new server. You can't just copy that over, you have to do a backup and restore process after you have installed and registered Medisoft at the new location.sudhir wrote:We are doing a straight copy of the entire practicedata directory. What does the report conversion look to convert? What is in reportdef as opposed to the UREPORTS subdirectory?
Does the UREPORTS get converted during the file conversion as opposed to the report conversion?
I have made some progress after I name the new machine the same as the old server, and made the sharename the same also.
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm
The backup formats are different in v9 and v15
I read somewhere that the backup formats changed in V11, and you can't restore a v9 backup in v15. But I will try.
The copying of the directory process did work for two other small companies.
It appears that I may have a bad record in the main practice that is causing Error 5004 when I convert the copied over data.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
-
- Posts: 6
- Joined: Wed May 20, 2009 6:26 pm