Medisoft v15 will not reduce the charge remainder amount
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Medisoft v15 will not reduce the charge remainder amount
If this has happened to you, you need to reenter your charge - then click save. Reenter your payment and then apply it to the new charge and then click save. And then delete out the old charge and payment and click save.
To prevent this error from happening, click save after entering your charge before you enter the copay and apply it. If the charge gets saved first, then the copay is associated to the correct charge entry number and everything will work.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: