MAPA Violation after printing from Medisoft

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Gavin Walker: Posts: 4625; Joined: Wed Apr 04, 2007 10:11 pm; Location: Springfield, MO; Contact:
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MAPA Violation after printing from Medisoft

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Post by Gavin Walker » Wed Apr 22, 2009 12:46 pm

Every time a statement was printed directly to the printer (or most any report for that matter), a MAPA violation error would appear and Medisoft would crash. The Medisoft User would then be locked out of Medisoft for 20 minutes or so.

In this case it was Medisoft v12 sp2 running on Windows XP Pro printing to a Samsung Monochrome Laser Printer.

The solution for this problem we found was to uncheck the Enable Bidirectional Printer Communication in the Printer Properties.

Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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Walker Tek Solutions, LLC (MedTech) is managed by Gavin Walker, CEO. Located in the Midwest, Walker Tek Solutions (WTS) specializes in serving independent physician business owners nationwide. We provide a varietal span of applications and services focused on practice billing, charting, patient engagement and IT efficiencies for overall employee/provider task flow related to those areas. One of our primary re-sale applications is Medisoft®.

With McKesson BPS Walker Tek Solutions was an award-winning VAR and is now a One eMDs VAR (After eMDs acquisition of McKesson BPS.), Platinum Level. Our organization is certified on all certifications made available to the VAR channel and WTS faithfully invests in eMDs annual conference via physical attendance in addition to other on-line activities throughout the year. Walker Tek Solutions, LLC was originally established under the name MedTech Medical Management Systems in 1996 and has been under the operation of the current manager since 2003. WTS sells and services Medisoft®, Lytec®, Medisoft Clinical EHR®, Practice Partner EHR®, Plus EHR™, Trizetto, Change Healthcare, Vigor Billing Interface™ and much more. We set out years ago to establish a reputation that sets WTS apart from others on technical support and training after the sale. Year over year we push to new heights in this area.

MAPA Violation after printing from Medisoft

MAPA Violation after printing from Medisoft

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