Backup wants second disk

Technical problems with Medisoft.
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Jilda12
Posts: 7
Joined: Sun Feb 01, 2009 12:42 pm
Location: New York, NY

Backup wants second disk

Post by Jilda12 » Mon Apr 20, 2009 4:15 pm

On just one of our practices attempts to backup the data using Medisoft backup brings the message \"Insert second disk of series.\" There is no second disk in the series and there is plenty of room on the disk to which we are trying to backup. Inserting a new empty disk brings \"Drive not ready.\" What's going on?

We can and do use Windows backup when we have problems with Medisoft backup, which, with your help, we have mostly been able to solve.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Post by Gavin Walker » Tue Apr 21, 2009 9:51 am

Try clicking Find and backup to an alternate location. We have had the best luck backing up to an external USB drive. The error indicates there was a problem writing the backup to the disk. Either the media is bad, there is something wrong with the disk drive, or possibly the file Medisoft is trying to add to the archive is too big to fit on even an empty floppy disk.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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