Access violation in mbackup.exe
Posted: Sun Feb 01, 2009 12:58 pm
We recently changed the clearing house from Medavant to RelayHealth. Instantly we lost our ability to make backups with the Medisoft backup module, getting the error message \"Access violation in Mbackup.exe.\" Since that date several weeks ago we have been unable to backup our data within Medisoft (V12.16 SP 2).
Medisoft has been unhelpful, to say the least. But what's new about that? Can you suggest a solution to this problem?
We are not without backups. We have been using the Windows backup, which is cumbersome and prone to input error. We would really like to have back what we have paid for.
Medisoft has been unhelpful, to say the least. But what's new about that? Can you suggest a solution to this problem?
We are not without backups. We have been using the Windows backup, which is cumbersome and prone to input error. We would really like to have back what we have paid for.