tbTestTranINdex: Error 7041: File Not found.

[donavin410]

I have to two Practices in my Medisoft . Practice "A" and Practice "B" .
Users can log into Practice "A" without issues but when trying to log into "B" they get this error

tbTestTranINdex: Error 7041: File Not found. Verify the specified path and file name are correct.

1. What is the file name its talking about? is it tbTestTranIndex

2. if so do i just simply restore this file from a back up and drop it in the folder?

3. if not, what is the solution?

thanks

[Gavin Walker]

In Windows Explorer, browse to C:\Medisoft\Bin and double-click on FileMaintLoad.exe and rebuild all indexes in practice B.

[donavin410]

Thanks.. I just tried but it didn't fix the problem...

[donavin410]

when the indexing process completed I got the following error. "Errors encountered while deleting the Indexes from the following tables: MWTRN"

[Gavin Walker]

Make sure everyone is out of Medisoft and Office Hours and stop all interfaces and then try it again.

[anasolutions]

what do you mean stop all interfaces? do you mean stop the advantage database service?

[Gavin Walker]

There is the service EMDS MSL Service and all third party interfaces, including MPIC. They all all must be stopped before rebuilding indexes.