"is not a valid integer value

ghesley · Post by **ghesley** » Wed May 27, 2015 11:27 am

I am getting this message when trying to print claims ..... ( " is not a valid Integer value )...... how can I fix this????? please thanks

Post by **Gavin Walker** » Wed May 27, 2015 1:40 pm

I have seen this before. You "might" be able to fix this yourself. In Claims Management, sort the grid the Claim Status 1 field. Edit the first claim that comes to the top and make sure a status is selected for the Claim Status 1 radio button. If no status was selected, repeat the process for the next claim until you come to the first claim that has a status selected already.

Now repeat the process for the Claim Status 2 and Claim Status 3 fields. If there is no secondary or tertiary insurance, then status 2 and status 3 should be marked "Done".

If you aren't able to figure it out, you will have to work with a Medisoft re seller who can do a data repair. We currently charge $300 for this. If you want us to fix this for you, select Repair One Database from the Medisoft Technical Support page on our shopping cart.

mfeng · Post by **mfeng** » Thu May 28, 2015 9:44 am

I have this message a"is not a valid integer value, when attempted to generate patient report. Could you let me know if I need restore data? Or How to fix it?

Thanks.

M Feng

Post by **Gavin Walker** » Fri May 29, 2015 9:00 am

Same process as above excepted there is a single statement status field in Statement Management. Also, invalid claim statuses can affect statements as well, so check in Claim Management also.

havasufoot · Post by **havasufoot** » Wed Nov 11, 2015 8:45 pm

Using v19. After doing a file maintenance, I started getting " is not a valid integer value, error when I want to print a statement, claim, face sheet, superbill, etc. In my Medisoft Report designer, the report menu does appear, but after selecting a report, nothing happens. I do not get the visual error message of " is not a valid integer value while in the report designer. I get this error message when attempting to print from the various activities. My daysheet, deposit & other reports print fine. As far as I can tell, it is contained within the report designer. I repeated the file maintenance and rebooted. Any other suggestions?