facility is required and appears to be your office facility
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- Posts: 32
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facility is required and appears to be your office facility
I have one left and it is "facility is required and appears to be your office facility"
In the facility I have "send facility on claim FA-facility" The facility NPI in addition to that.
I have checked all my set up for the ASC/UB04 and I am finding nothing in the case or practice either.
Ideas? It is probably something very obvious
Anything is appreciated.
Thank you
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: facility is required and appears to be your office facil
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 32
- Joined: Tue Mar 25, 2014 12:23 pm
Re: facility is required and appears to be your office facil
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: facility is required and appears to be your office facil
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- Posts: 32
- Joined: Tue Mar 25, 2014 12:23 pm
Re: facility is required and appears to be your office facil
I dont understand the second part of your question.
I did take the electronic claim and changed the media to paper/UB04 to view it to see if anything was incorrect and that is not the case for the paper claim.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: facility is required and appears to be your office facil
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- Posts: 32
- Joined: Tue Mar 25, 2014 12:23 pm
Re: facility is required and appears to be your office facil
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- Posts: 6
- Joined: Sun Jan 22, 2017 5:41 pm
Re: facility is required and appears to be your office facility
We're aving the same issue.
Everything is setup accordingly in Medisoft v20 but we're still getting this error with all claims that are set to 22 for POS (out patient hospital). RM will not send these claims and when you print a paper claim, our office info is listed under 32 and not the hospital. It appears there is no link between POS 22 and the hospital facility when sending the claims through RelayHealth.
Please let me know if you can assist.
Thanks
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: facility is required and appears to be your office facility
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- Posts: 6
- Joined: Sun Jan 22, 2017 5:41 pm
Re: facility is required and appears to be your office facility
Also, of the 20 claims I sent, 11 went through to RelayHealth and 9 came back with 999 response. Not sure what the issue is....waiting for Dylan to call me on this...
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: