RTE 7040 when creating a new record in Medisoft
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
RTE 7040 when creating a new record in Medisoft
Step 1: Reboot the server. Others that have had this error fixed the problem by simply rebooting the server. That didn't work in this case.
Step 2: I opened the MWDEF table with ARC32. It opened right up without prompting for a login. Also, I noticed the table was totally empty. It seems like maybe someone copied the table from another database and it was empty. Now I know the table wasn't associated with the data dictionary since it did not prompt for a login.
Step 3: Get everyone out of Medisoft and Office Hours. Shut down Lab Connect and X-Link.
Step 4: Run a backup. The backup had over 5,000 Final Draft documents in it and it wouldn't backup by normal means. So, I backed up by copying the contents to a Windows compressed folder.
Step 5: Run MedUtils - Repair Practice Data option. This utility deletes any tables that are not accociated with the data dictionary, recreates them, and attaches them properly to the data dictionary. Reviewing the log, I see that MWDEF was thankfully the only table that had to be recreated.
Step 6: All custom defaults in Medisoft were lost. I left it to the end users to setup their custom defaults again.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 1
- Joined: Thu Jul 02, 2009 4:33 pm
Same Error Message on Startup
We are running Medisoft Network Professional Version 11
Thanks for any help,
Jerry
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: