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Error tblFacility Error 5016 Advantage could not find...

Posted: Mon May 14, 2012 1:19 pm
by araallison
I am running Medisoft V11 SP4. I have 4 practices with in this Medisoft program. I have never had any problems until now. I spent most of the weekend running different scans and file maintainence, Repair database within power tools and I still can't log into 2 of the 4 practices. The error is below. I have researched and still can't find anything. Can anyone help?

Error tblFacility Error 5016 Advantage could not find an index order with the specific name.

Re: Error tblFacility Error 5016 Advantage could not find...

Posted: Mon May 14, 2012 8:55 pm
by Gavin Walker
Did you try running File Maintenance -> Rebuild All Indexes and Pack All Data? There is a separate File Maintenance utility you can run outside of Medisoft. Be sure to backup your data before you do anything.