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Revenue Management problem
Posted: Wed Feb 08, 2012 1:37 pm
by rmccall
We have recently moved to a new offsite server. I moved the entire data folder and remapped the UNC path. Everything transfered correctly and is working fine with the exception of a minor problem in Revenue Management. Everything in RM transfered correctly and works except for one thing. When we send a claim RM will generate a .clm and .zip file. Previously it would send these files to a outbound folder located on the server. Since the move I cant find where these files are going and/ or how to change the path for these files. We send our claims using a modem and a FTP program. Any suggestions?
Re: Revenue Management problem
Posted: Wed Feb 08, 2012 4:08 pm
by Gavin Walker
To determine where your files will be generated in Revenue Management, go to Configure -> Receivers -> Transaction Sets -> File Info frame.
Re: Revenue Management problem
Posted: Thu Feb 09, 2012 10:18 am
by rmccall
Thanks! Just what I was looking for.
Re: Revenue Management problem
Posted: Mon Oct 17, 2016 1:07 pm
by Clio
rmccall wrote:We have recently moved to a new offsite server. I moved the entire data folder and remapped the UNC path. Everything transfered correctly and is working fine with the exception of a minor problem in Revenue Management. Everything in RM transfered correctly and works except for one thing. When we send a claim RM will generate a .clm and .zip file. Previously it would send these files to a outbound folder located on the server. Since the move I cant find where these files are going and/ or how to change the path for these files. We send our claims using a modem and a FTP program. Any suggestions?
rmccall wrote:We have recently moved to a new offsite server. I moved the entire data folder and remapped the UNC path. Everything transfered correctly and is working fine with the exception of a minor problem in Revenue Management. Everything in RM transfered correctly and works except for one thing. When we send a claim RM will generate a .clm and .zip file. Previously it would send these files to a outbound folder located on the server. Since the move I cant find where these files are going and/ or how to change the path for these files. We send our claims using a modem and a FTP program. Any suggestions?
Re: Revenue Management problem
Posted: Mon Oct 17, 2016 7:25 pm
by Gavin Walker
The default location is here:
\\<server name>\medidata\RMData\<practice folder name>\Outbound