V17 RM error uploading directly to Palmetto Medicare

Technical problems with Medisoft.
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robacp
Posts: 1
Joined: Wed Jan 25, 2012 3:25 pm

V17 RM error uploading directly to Palmetto Medicare

Post by robacp » Wed Jan 25, 2012 3:37 pm

We are having trouble uploading to MCare Palmetto using RM direct connect. It dials up and connects to Palmetto but it gives us an error "didn't ask for password!" We were able to submit claims last week. I have tried differenct computers and different practices and still get the same error. Not sure if this is a RM script error or a Palmetto problem.
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