XP mode font problem with Medisoft viewing and printing

eyedrwool · Post by **eyedrwool** » Tue Jan 24, 2012 3:42 pm

We have Medisoft Version 8 sp 1 reinstalled on new Windows 7 64 bit with XP mode. Also reinstalled same Brother MFC printer we had before. Installed the correct printer driver for Windows 7. But, when I view or print a report or a bill, the font is unusual. It is readable but will present a problem in my electronic claims file or on a claim form. Everything else printed in XP mode is normal. We tried to download the PCL driver for XP but that doesn't help. Any suggestions?

Post by **Gavin Walker** » Tue Jan 24, 2012 5:35 pm

Try setting your screen resolution to 1024x768. Many Medisoft reports don't like the wide-aspect screen resolutions of newer monitors.

eyedrwool · Post by **eyedrwool** » Wed Jan 25, 2012 9:14 am

You are a genius!! That solved the problem. Thank you.

Post by **Gavin Walker** » Wed Jan 25, 2012 9:29 am

No, I have only spent hours upon hours fixing this for my clients. It was one of the goofiest things when we discovered that screen resolution would have such a dramatic effect on the fonts.