Transactions not showing up in the Statement

Technical problems with Medisoft.
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pison
Posts: 1
Joined: Thu Jan 19, 2012 9:43 am

Transactions not showing up in the Statement

Post by pison » Thu Jan 19, 2012 9:46 am

When I click on "Activities/Statement Manager", and select the statements I want to print, some of the transactions for the patient aren't showing up in the statement, but the charges and payments *are* tallied. I'm attending school and using the demo version 16, service pack 1.

Our grades depend on being able to print complete and accurate statements. Please help.

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Transactions not showing up in the Statement

Post by Gavin Walker » Thu Jan 19, 2012 2:37 pm

Try going to File -> Program Options -> Billing tab and check Standard Statement Detail Only and Remainder Statement Detail Only and see if that helps.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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