not responding cant get into medisoft

Technical problems with Medisoft.
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billing1
Posts: 161
Joined: Fri Nov 18, 2011 8:03 am
Location: texas

not responding cant get into medisoft

Post by billing1 » Mon Jan 02, 2012 12:15 pm

hi gavin i keep getting this error message not responding and then my arrow pointer keeps going in circles (im dizzy) please helpm i cant get into medisoft whats going on

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Gavin Walker
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Location: Springfield, MO
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Re: not responding cant get into medisoft

Post by Gavin Walker » Mon Jan 02, 2012 6:54 pm

This can often happen if you have an incompatible program running. Here are a few that we have found:
Google Chrome, some anti-virus, some instant messaging programs, and even Practice Partner. Usually, when the offending program is closed, then Medisoft will start right up.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

billing1
Posts: 161
Joined: Fri Nov 18, 2011 8:03 am
Location: texas

Re: not responding cant get into medisoft

Post by billing1 » Wed Jan 04, 2012 3:49 pm

thanks gavin i of course had chromw its off now thanks again

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: not responding cant get into medisoft

Post by Gavin Walker » Wed Jan 04, 2012 10:44 pm

Start Medisoft first. Then you can use Chrome all you want.

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