Medisoft V17 service pack 2 install gone wrong?

rstreetpt · Post by **rstreetpt** » Mon Dec 12, 2011 11:40 am

We tried to install the Version17 service pack 2 on Friday. I installed both the patient accounting and the office hours service packs. All seemed to go well with the installs. After exiting the program and restarting our server. When trying to open Medisoft we would get a message that the "ace32.dll file" was missing. I tried to open OfficeHours and it said that we were running V16 and needed to register.

I uninstalled Medisoft and OfficeHours and reinstalled the software, pointed it to the existing medidata and it all came back just fine, but I'm not up to the most current service pack. When I open the "about" it says 17.0.2.78...

Should I install the Patient accounting by itself?

Post by **Gavin Walker** » Mon Dec 12, 2011 2:47 pm

Install just the Patient Accounting service pack. Patient Accounting now includes Office Hours Pro, so there is no need to install the extra update.